I just wanted to drop you a line and let you know my thoughts on your service and product. Your super quick responses to all my questions were exceptional. The complete transaction was the easiest internet purchase I have ever experienced.
My steps arrived yesterday just as you promised and I was totally blown away with the craftsmanship, fit, and function of the product. Installation was a breeze and completed in 45 minutes. Not bad for an old man.
I have been in the quality business for over 30 years and performed well over 700 ISO 9001 Quality Management System Audits, so I have some experience in judging customer service and product quality. Easy Step Systems is way ahead of the game in my book. Thanks again. Respectfully, Dwayne Breaux